Raising the Bar:  Exceeding Customer Expectations

Raising the Bar: Exceeding Customer Expectations

By Erika Zipfel Matscherz Do you feel appreciated? How often do you feel appreciated? Isn’t it amazing when someone does something so unexpected that makes you realize YOU are appreciated!?! Most of us work so hard every day…….doing all we can to...
Raising the Bar: Lease Agreements Rules and Regulations

Raising the Bar: Lease Agreements Rules and Regulations

By Erika Zipfel Matscherz Over the years we have seen many Lease Agreements that do not include any “Rules and Regulations”. This is a huge oversight and can cause issues down the road with Tenants. Including items such as parking regulations , what is and is not...